While recent times may have been more challenging than expected, every disruption also comes with an opportunity to reinvent the way you function. The elixir for the current situation lies in the solutions offered by business process outsourcing.
In today’s competitive environment there is very little room for error and even less room for operational delays and inefficiencies which leads to a constant need for business process improvement. Backed by automated workflows and smart processes, businesses are continually redefining the limitations of what they can achieve and being left behind is simply not an option.
Business process improvement or BPI refers to the practice of analyzing, redefining and improving essential business processes for optimum performance and improving the quality of customer experience.
The modern age is one of technological innovation and positive customer experience that depends on faster processing and delivery of products and services. As companies race against each other to provide superior services, they need to be incredibly agile to adapt to the constantly changing needs and demands of today’s world.
It is hard to juggle everything from running internal operations smoothly to delivering high-quality products or services on-time and adapting based on the latest market trends. However, one swift and effective way to gain competitive agility is by opting for outsourcing or BPO services that help perform essential business tasks with greater accuracy and speed.
The COVID-19 pandemic has created a series of rippling effects, impacting not just the healthcare system but also disrupting the global economy and growth trajectory. One such major disruption can be seen in the disturbance of the supply chains. Therefore, the need of the hour is to build supply chain resilience.
The current situation isn’t just worrying for logistics operators; disruption of supply chains can result in a severe shortage of essential medical supplies and everyday necessities like food and sanitation supplies with disastrous consequences.
Now, more than ever, it is important to build resilient supply chains to ensure that necessities reach wherever required. In fact, almost 94% of companies have suffered supply disruptions due to the COVID-19 crisis. This is a problem that needs to be addressed as soon as possible.
In the age of social distancing and quarantine, running operations smoothly requires people to work remotely and be successful in collaborating online. This, in turn, requires swift and effective solutions to solve the problem of how to securely work with remote teams.
As businesses and firms shift to remote models of working, the new virtual workplace needs a new set of codes for effective supervision and collaboration. Another important factor that you need to take care of is securing your employees’ work and sensitive data that is shared across systems via cloud servers.
According to the FBI, their Internet Crime Complaint Center (IC3) has seen a spike of nearly 300% in the number of cybersecurity complaints it receives daily during the COCID-19 crisis in comparison to the complaints they received before!
We have all heard the phrase — “as mysterious as the dark side of the moon,” but the fact of the matter is that in today’s age of space exploration and satellite technology, there isn’t much mystery left.
So, if mankind has been able to solve the mystery of the dark side of the moon, then why hasn’t it been able to solve the mystery of dark data?
As the world faces the biggest health crisis since the 2009 Swine Flu outbreak, we need to stay strong and come together as a community to combat COVID-19 and keep our loved ones safe. This means practising social distancing and opting for work from home as required.
The first and most important thing to do is to not give in to the panic and mass hysteria and to follow the official WHO Guidelines for prevention and safety. Another thing to keep in mind during these trying times is to trust information only from reliable sources and to not credit every piece of information circulating on social media.
While the outbreak of COVID-19 has created many challenges, a major problem being faced by many across the world is the challenge of how to conduct essential business processes as they work from home.
Outsourcing can be called the combined creation of the modern era of global trade, improving geopolitical relations and worldwide internet connectivity that enables collaborations and integrations across cities, countries and even continents.
During the initial years, outsourcing was only used for basic processes such as data entry and payroll processing. However, as connectivity expanded and the technological skills of BPO companies advanced, businesses started outsourcing more and more processes/services. Today, you can outsource many backend processes and financial/operation functions such as invoice management, accounts payable processing, survey reporting, and utility bill management to name a few.
This has driven innovation and created new business process outsourcing trends and practices.
In today’s world every business wants to use the latest technologies like Automation, AI, etc., but implementing them in-house is not easy. As a result, businesses turn to outsourcing. Research is needed while making a decision to hire a company for Outsourcing vs Managed Services for business activities. Read More
