Jan 18

What is the Key Component to a Successful RPA Implementation?

By admin Business Process Outsourcing, Automation, Business Trends

Machine learning and artificial intelligence greatly increased the efficiency of businesses by automating various back-end processes. Using tools such as data capture and bots allows a larger volume of data to be extracted and verified to reduce the turnaround time. By utilizing a set of rules, it allows a more uniform and consistent set of data to be extracted. While these modern technologies such as RPA have been shown to increase efficiency, there are often variables that are overlooked which can easily lower accuracy and quality. Read More

Nov 20

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Outsourcing Disadvantage Myth: Loss of Managerial Control Due to Outsourcing

By admin Business Process Outsourcing, Business Trends

A common concern for many businesses that are deciding to outsource is the fear of losing control of their business process. Quite often we hear of businesses that have had negative past experiences of offshore outsourcing which ended up becoming more of an outsourcing disadvantage than a cost-effective solution. So how do some businesses find success while others suffer the consequences? One of the best practices for successful outsourcing is to clearly define your process, keep an open line of communication, and have proper documentation of work. Read More

Jun 12

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What is the Impact of Poor Data Quality in Business?

By admin Business Process Outsourcing, Business Trends

Data plays an important role in any business, allowing businesses to improve targeting, optimize internal operations, and successfully drive innovation. As businesses look to adopt the latest technologies, the accuracy, and quality of data become important for business growth. Poor data quality negatively impacts business creating both long and short-term issues which impact your ROI. Read More