The cost benefits of outsourcing a business process occur in three phases. In order to continue benefiting from outsourcing, it is important to create a plan for growth and innovation.
Surveys are created to collect data responses from your selected audience. Data could be collected from different population segments. Employee satisfaction surveys from employees. Customer responses for market studies. Patient Satisfaction surveys from patients receiving services from Providers. And so on. So how does ARDEM create a bot for processing survey data? Read More
In the Survey Workstream at ARDEM, we process a very large number of Surveys daily. These surveys are for multiple different clients and each survey content and format is different. The processing of surveys requires an excess of a hundred separate steps. Starting with sorting and separating of different surveys, file encryption and decryption, data capture of hundreds of fields, data quality audits, data tabulation, creation of presentation charts and ending with data delivery. As a result, businesses often find this process to be time consuming and inefficient. ARDEM utilizes bots for collecting and reporting data from surveys to help automate this process. Read More
Data entry is an essential part of any business. When data is analyzed, it can provide valuable insight to help drive business initiatives. In order for data to be valuable, it must be accurate. Many businesses implement a manual data entry process but find that trying to balancing both data quality and consistency is a difficult task. Large volumes of data entry need to be organized and completed with quick cycle time in order to maintain its value and achieve accurate data entry. Since human error is one of the most common reasons for inaccurate data, how do businesses ensure the accuracy of their data entry tasks? Read More
The average accounts payable workflow is embroiled by a repetitive and time-consuming process. With an automated solution, it allows businesses to better utilize and allocate their resources to maximize business efficiency. Lack of visibility increases the risk of errors and lost invoices which further increases the cost to process an invoice. Accounts payable departments are pressured with the need for real-time data, shorter cycle times, and lower operational costs. So, what are the best practices to automate your accounts payable process? Read More
OCR (Optical Character Recognition) works by converting images of handwritten or printed text into machine-encoded text. This text is made readable by machines and aims to automate data extraction through data capture technology. While this technology is used widely today, it does require some manual effort in order to produce the highest amount of accuracy, especially with utility bill auditing. Depending on the quality of the handwritten or printed text, OCR technology may choose a specific character based on what it determines is the best match. So how well does OCR automate your invoice and utility bill processing? Read More
Data entry is the most commonly implemented method of utility bill processing. However, traditional data entry methods are incredibly inefficient. While there have been improvements over time, many businesses are still inefficiently entering utility bills by hand. This slow and redundant process has a higher likelihood for errors and a slower cycle time increases the chance of late payments. With the rise in automation technology, businesses have been finding solutions to utilize technologies impacting utility bill processing. Read More
Cloud computing offers on-demand network access for a variety of different tools and resources providing businesses with increased flexibility and improved management. Businesses quickly find that an in-house IT management team becomes costly. Outsourcing companies can provide customized cloud service solutions based on the unique needs of a business whether it is just a server to view and upload documents or a fully outsourced process. Outsourcing cloud management enables the ability to provide technology solutions at a lower cost while also providing back-end IT support to meet all in-house business challenges. Read More
In today’s business world, there is a greater need for increased efficiency to capture, understand, and utilize large sets of data. Automated data capture optimizes the ability to extract data through automated means. Simply put, it helps reduce the amount of time and effort required to process data-intensive processes. Automation of the data extraction process also helps streamline and maintain data consistency to reduce manual errors. Read More
In order to meet the needs of the current business world, businesses will need to increase operational growth in order to attain an optimal ROI. The goal is to increase productivity without increasing costs which makes automation the best solution for this task. With an automated process in place, there is an increase in consistency, reduced error rates, and helps free up staff members to concentrate on core competencies. Business Process Automation (BPA) incorporates the use of intelligent automation to streamline your current processes. Read More
